Privacy Policy

Last Updated: 24.02.2025

Welcome to Caluna. By accessing and using this website (www.calunacacao.com), you agree to comply with and be bound by the following Terms & Conditions.

1. General Information

This website provides information about ceremonial cacao, retreats, courses, and private sessions.
The shop section offers cacao and related products, but orders are placed manually via email rather than an automatic checkout system.
These Terms apply to all visitors, customers, and users of the website.

2. Orders & Payment

All orders must be placed by contacting us directly via email at juli@calunacacao.com.
Payment details and methods will be provided via email upon order confirmation.
Orders are only processed after full payment has been received.

3. Shipping & Delivery

Shipping costs and estimated delivery times will be provided upon order confirmation.
We are not responsible for delays caused by external shipping providers.
Customers are responsible for providing accurate shipping information.

4. Refunds & Returns

Due to the nature of cacao and herbal products, we do not accept returns unless the product arrives damaged or defective.
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.

5. Participation in Events & Sessions

Participation in online and in-person ceremonies, courses, or private sessions is voluntary.
We do not provide medical or psychological advice. Any practices shared are for spiritual and personal development purposes only.
By booking a session, you confirm that you take full responsibility for your well-being.

6. Intellectual Property

All content, including text, images, and course materials, is the property of Caluna and may not be reproduced without permission.

7. Liability & Disclaimer

We are not liable for any personal injuries, allergies, or reactions related to cacao or other products.
Customers should consult their healthcare provider before consuming cacao, especially if they are pregnant, taking medication, or have a heart condition.

8. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page.

If you have any questions, please contact us at juli@calunacacao.com.